Returns & Exchanges
At Lamazi Fabrics, we want you to be delighted with your home textiles and sewing supplies, which is why we offer a 30-day return window for all non-cut items in their original condition. Please note that custom-cut fabrics and trims are non-returnable unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email with your order number and details of the items you wish to return to receive a Return Authorization.
- 2.Prepare Your Package
Carefully fold and pack your items in their original packaging, ensuring that fabrics remain clean, unwashed, and free from any household odors or pet hair.
- 3.Ship the Items
Affix the provided return label or address the package to our warehouse, ensuring you use a tracked shipping service as we cannot be responsible for lost parcels.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.